TAILORED SERVICES

At Elgon hills healthcare agency our clients offer you tailored services which include:

_{Complex care:} 

_{Our clients provide complex care support for people who need medium to long-term, continuing specialist or substantial care because of a disability or chronic illness, or following hospitalization or long-term medical treatment. Our senior professionals look carefully at individual needs and create a personalized tailor-made plan to give them the best possible care. Whether you are looking to change care providers or have just been given a diagnosis, you are sure to have loads of questions. We have gathered a variety of questions we are asked regularly and hope these answers can help you.}

_{End of life support:} 

_{Finding out you may be nearing the end of your life can be very difficult and distressing. You might find it hard to believe, even if you know your illness is getting worse. You may have strong and often overwhelming emotions that make it difficult for you to think clearly. You may need some time on your own, or with your partner, a family member or a close friend, to think about your future. Our clients can help you find practical and emotional support at the end of life.}   

_{Domiciliary care}

_{At Elgon hills health care agency we also offer domiciliary care with a range of services that we put in place to support an individual in their own home, to those that require additional support with day to day household tasks, personal care or any other activity that allows them to maintain their quality of life and independent living. We provide ongoing support that’s completely built around your needs and routines. It’s one of the many reasons why we’re the nation’s favourite for home care.}

_{With our domiciliary care, you or your loved one can continue to stay in the place you feel most comfortable – at home. You may be starting to find it difficult to complete different areas of your routine and want some support whilst staying in familiar surroundings.}

_{We also make regular home visits from a fully trained care worker, from 30 minutes through to several hours a day, which can be arranged to help you with a wide range of everyday tasks, including:}

• _{Personal and continence care}
• _{Managing medication}
• _{Helping to mobilise in and around the home}
• _{Household tasks and meal preparation}
• _{Clinical care, including catheter and stoma management and PEG feeding}

_{Our domiciliary care offers a valuable source of companionship. Seeing a familiar face every day, or a couple of times a week, brings comfort, a feeling of safety and friendship – as with elderly care, this form of social care also benefits mental health, as a care worker will be able to provide the much needed companionship. Care assistants are not just trained in delivering the physical aspects of care, but also offering emotional support, encouragement and reassurance.}

_{Live in care}

_{Our live-in care provides constant, round-the-clock care from a dedicated carer who lives with you in your home, and is ready offer any help at your request.}

_{We understand that being supported by or looking after a loved one with care needs can sometimes be overwhelming. That’s why our live-in care is centred around your individual needs, routines and preferences.}

_{With live-in care from Elgon hills healthcare agency, you and your loved ones can focus on the most important thing of all which is spending quality time together.}